资深客服代表岗位职责

SynQorInc.isafast-growingtechnologyleaderinthedesignandmanufactureofpowersuppliesforthehightechcomputerandnetworkingindustries.SynQor’saward-winningproductsarefuelingphenomenalgrowthinallareasofthecompany.TheSynQorteamcombinesworld-classengineeringexperiencewithsuperiorcustomersupportservicesandISOcertifiedmanufacturingcapabilities.SynQorservesaworldwidecustomerbaseandmaintainsoperationsinN.America,EuropeandAsia.DuetofastgrowingChinabusiness,wearelookingforanaggressiveandexperiencedcustomerserviceinSynQorShenzhen,Chinaoffice.

Responsibilities:

*Orderqualification,orderentry,ordertrackingandfulfillment.

*Interfacewithcompany’ssalesforce,OEMs,contractmanufacturersanddistributors

*Providesupporttocustomersforbeforeandaftersalesservice

*Providesalesandcustomerswithinformationonnewproductsandservices

*Haveangoodknowledgeofcompany’sproductsandinfrastructure,soastobestutilizeittoresolvebothsale’sandcustomer’sissuesinatimelymanner.

Requirements:

*Collegeeducationorabove.

*GoodwrittenandspokencommunicationskillinbothMandarinandEnglish.

*2-3yearsexperienceincustomerservice,withgoodcustomerserviceskills.

*FamiliarwithMicrosoftoffice,includingExcel,PowerPoint,Word.

*Oracle&Outlooksystemoperationexperienceispreferred.

*ExperienceinElectronicsand/orSemiconductorindustrypreferred.