运营销售助理岗位职责

销售运营助理上海萌黎国际贸易有限公司上海萌黎国际贸易有限公司,Ltd,ShanghaiSOL-MillenniumMedicalProductsCo.,ShanghaiSOL-MillenniumMedicalProductsCo.,Ltd,萌黎国际,萌黎Responsibilities:

Placetheoverseasordersaccuratelyandtimelytothesourcingteam,andmeanwhileenterthemintoSAPwhennecessary;将海外分公司订单及时、准确地下达到采购团队;如有需要,确保订单准确录入SAP系统;

Reviewtheoverseasopenorderreportonaregularbasistoensureontimedelivery;定期审核海外分公司未清订单状态报表,确保准时交付;

Providepromptinformationtocustomers’inquiriesviaemails,phonecalls,etc.;对于客户通过邮件、电话等形式的咨询,提供及时回复;

Liaisewiththerelevantassociatestofollowuptheprogressofthebackorders,updatethestatustothecustomers,andfigureoutsolutionsifnecessary;与相关同事协作,跟进未能按期交货的订单进度,同时更新状态给分公司,如有必要,提出相应解决方案;

Coordinatewiththeoverseassubsidiariestogettheirmonthlysalesforecast,andhelpthemtoachievethesalestargetfinally.与海外分公司共同协作,获取每月销售预期,最终实现销售目标。

Followupwiththesourcingteamtomakesurealltheordersarewellplannedandbuilt;

与采购团队跟进订单状态,确保所有订单都尽可能按计划交付;

Identifyorder-ordelivery-relatedproblems,giveimmediatefeedback,andgettherightpeopleinvolvedandfollowupactivelytomaketheissuesfixedinatimelymanner.

发现订单或出货相关问题,及时反馈给相关的人,并积极跟进,确保问题尽快解决。

Workouttheshippingschedulebasedonthesubsidiaries’requirementandcargocompletiondateevery2~3weeks;

根据海外分公司的具体要求以及货好时间,每2~3周做一次出运计划;

Communicatewiththesubsidiariestoconfirmthepackingscheme;

与海外分公司沟通确认出货细节;

Sendshippinginstructiontothelogisticsteamtoarrangeshipmentandworkcloselywiththemaboutanyfurtherstatus.

发送出运指令给物流团队安排出货,同时跟进后续状态。

CoordinatewiththeQAteamtolearntheinspectionplanofsomeOEMcustomerorders;makesurethegoodscanbesmoothlyreleasedwithalltherequiredQCreportsandsterilizationreportsavailablebeforethefinalshipment.

与质量团队保持密切合作,获取相关OEM客户订单的现场验货计划,确保货物在出运前,可以拿到产品检测报告和灭菌报告并顺利放行。

Workwithrelevantsourcingpersonneltoprovidesamplesrequiredbytheoverseassubsidiariesforpotentialbiddingdemandortestinguse,etc.与相关采购人员合作,为海外分公司的竞标或测试要求提供所需样品。

Qualifications:

Bachelordegreeorabove,majorinEnglish,Business,Commercial,SupplyChain,etc.;

本科学历或以上;英语、商务、供应链相关专业;

Customeroriented&self-disciplined.

客户导向,自我约束

Fluentinspoken&writtenEnglish;goodcommandinMSOfficesoftware,suchasEXCEL.

良好的英语口语及书面英语;熟练使用办公软件,如EXCEL

Atleast1year’sworkexperienceincustomerserviceorsalesoperation;

Familiarwithorderprocessingprocedures.

客户服务或销售运营方面至少1年以上工作经验;熟悉订单处理流程

Workingexperienceinsalesassistant,businesssupportorsupplychainarea,SAPuseasaplus有销售助理、商务支持或供应链领域的相关经验亦可;会使用SAP优先

Stronglogicthinking,analysis&problemsolvingskills;

较强的逻辑思维,良好的分析能力以及问题解决能力;

Goodcommunicationskill,initiative,responsible,self-motivated

良好的沟通技巧,积极主动,有责任心及上进心

Willingtolearnandcanundertakepressure乐于学习;能承担一定的压力