外资互联网岗位职责

技术总监Keyobjectives

IntroduceandoptimizeconversationalAItechnologiesincallcentertomeetcompanystrategy,improvecustomerexperienceandworkingefficiency.

Dutiesandresponsibilities

1.DesignstrategyandstructureofAItechnologyincallcenter

2.IntroduceconversationalAItechnologiesincallcenter

3.Makefulluseofintelligenttechnologytoautomatetasksandimproveworkingefficiency

4.SupportCollection,TelesalesandotherdepartmentstoimplementandoptimizeAItechnologyinbusinessprocess.

5.Enhancedeeplearningandtrainingschemetoimprovetheintelligenceofvoicebot,chatbotandotherroboticsystem

6.BuildupteamtoprovidesupportforinternalandexternalusersonAIcustomerservicetechnology

Requirements

1.Bachelor’sdegreeorabove,inComputerScience,ComputerEngineering,AppliedMathematics,orRobotics.

2.5+years’experienceincallcenter

3.3+years’experienceinproductmanagement.

4.2+years’experienceinAIinteraction.

5.Excellentstrategic,analyticalandprojectmanagementskills.

6.OutstandingcommunicationskillsandEnglishskills.

7.Strongnegotiation&interpersonalskills.

8.Abletoworkundermultipletasksanddeliverresultontime.英文口语熟练。需要把控整体全局观,不需要做实操技术Keyobjectives

IntroduceandoptimizeconversationalAItechnologiesincallcentertomeetcompanystrategy,improvecustomerexperienceandworkingefficiency.

Dutiesandresponsibilities

1.DesignstrategyandstructureofAItechnologyincallcenter

2.IntroduceconversationalAItechnologiesincallcenter

3.Makefulluseofintelligenttechnologytoautomatetasksandimproveworkingefficiency

4.SupportCollection,TelesalesandotherdepartmentstoimplementandoptimizeAItechnologyinbusinessprocess.

5.Enhancedeeplearningandtrainingschemetoimprovetheintelligenceofvoicebot,chatbotandotherroboticsystem

6.BuildupteamtoprovidesupportforinternalandexternalusersonAIcustomerservicetechnology

Requirements

1.Bachelor’sdegreeorabove,inComputerScience,ComputerEngineering,AppliedMathematics,orRobotics.

2.5+years’experienceincallcenter

3.3+years’experienceinproductmanagement.

4.2+years’experienceinAIinteraction.

5.Excellentstrategic,analyticalandprojectmanagementskills.

6.OutstandingcommunicationskillsandEnglishskills.

7.Strongnegotiation&interpersonalskills.

8.Abletoworkundermultipletasksanddeliverresultontime.