CRM数据专员岗位职责

CRM运营专员-数据分析bestseller绫致时装(天津)有限公司,bestseller,ONLY,天津绫致时装,绫致时装,绫致时装有限公司,绫致RolesandResponsibilities

BrandCRMroutineoperation,including

1.Dailyretail/customerserviceproblemsolving

2.Regulardatacapture,analysisandreportmaking

3.Temporarydatarequirements

4.SMSorEDMsettingandsending;

5.EDMmonthlyreportmaking

BrandCampaignoperation(promotionoron-sale):

1.EDM&SMSstrategysettingandcontentsending

2.Couponandpromotionrulessetting

3.Pre-campaignhistoricaldatacollectionandanalysis

4.Duringcampaignproblemsolving

5.Datacollectionandanalysis,reportsending

CRMprogramassistance:

1.Programexecutionandcommunication

2.Resulttrackingandanalysis

Finalobjectiveistoincrease:

1.VIPcustomerbase

2.Conversionrate

3.Basketsize

4.ShoppingFrequency

Requirements

Bachelordegreeorabove,preferredbusinessanalysisrelatedmajor;

1-2yearsworkingexperienceonCRMmarketing;