配件支持岗位职责

产品售后经理职位内容:

1.负责公司的产品生命周期管理流程中售后阶段的技术服务和信息的导入和管理;

Responsiblefortheaftersalestechnicalservicesupportduringcompany'sproductlife-cyclemanagementprocessandtheinputtingandmanagingaftersalesinformation;

2.响应公司内部的售后服务需求,协调市场销售部门与工程研发部门的业务,

Responsecompanyinternalofafter-salesserviceneeds,coordinatingbetweenthemarketsalesandengineeringdevelopment;

3.与销售部门一起编制使用说明书和维修手册

Compiletheuser’smanualandmaintenancemanualtogetherwithSalesdepartment;

4.提供市场反馈,并协助完善产品及解决方案

Providemarketfeedback,assistproductdevelopmenttoimproveproductqualityandoffersolutionstotheaftersalesproblems;

5.负责维修配件的技术支持和售后专用工具的开发

Responsibleformaintenanceaccessoriesoftechnologysupportanddevelopingspecialtoolsforaftersales

6.协助市场销售部门对售后技术人员和维修工人培训的工作

Assistmarketing&Salesdepartmenttotraintheaftersalestechniciansandmaintenanceworkers;

7.跟踪产品开发流程,深入理解公司产品功能特性及能够与同类竞争产品的优劣进行分析。

Trackproductdevelopmentprocess,understandingcompanyproductsfunctioncharacteristicsin-depthandmakebenchmarkanalysisofcompetitionproducts.

任职资格:

1.可以使用英文听说读写,有良好的沟通能力、表达能力及服务意识;

HavegoodcommunicationskillsinEnglish

2.有5年以上汽车研发或汽车企业工作经验,如有售后技术服务经验优先;

5-yearexperienceinautomotiveR&DorcarOEM.It'sreferredIfhavingaftersalestechnicalserviceexperience;

3.理解汽车结构和原理;

Knowledgeableofvehiclestructureandprinciple;

4.机械专业本科以上学历,汽车专业优先;

Bachelordegreeoraboveinmechanicalengineering,Automotivemajorispreferred;

5.为人诚信、敬业,较强的归纳、合作和协调能力。

Integrity,professionalism,andhavestrongabilitiesofmakingsummaries,cooperationandcoordination.1.title可以因人而定,总监、经理、主管都有可能。

2.主要是编制使用说明书和维修手册,职位内容:

1.负责公司的产品生命周期管理流程中售后阶段的技术服务和信息的导入和管理;

Responsiblefortheaftersalestechnicalservicesupportduringcompany'sproductlife-cyclemanagementprocessandtheinputtingandmanagingaftersalesinformation;

2.响应公司内部的售后服务需求,协调市场销售部门与工程研发部门的业务,

Responsecompanyinternalofafter-salesserviceneeds,coordinatingbetweenthemarketsalesandengineeringdevelopment;

3.与销售部门一起编制使用说明书和维修手册

Compiletheuser’smanualandmaintenancemanualtogetherwithSalesdepartment;

4.提供市场反馈,并协助完善产品及解决方案

Providemarketfeedback,assistproductdevelopmenttoimproveproductqualityandoffersolutionstotheaftersalesproblems;

5.负责维修配件的技术支持和售后专用工具的开发

Responsibleformaintenanceaccessoriesoftechnologysupportanddevelopingspecialtoolsforaftersales

6.协助市场销售部门对售后技术人员和维修工人培训的工作

Assistmarketing&Salesdepartmenttotraintheaftersalestechniciansandmaintenanceworkers;

7.跟踪产品开发流程,深入理解公司产品功能特性及能够与同类竞争产品的优劣进行分析。

Trackproductdevelopmentprocess,understandingcompanyproductsfunctioncharacteristicsin-depthandmakebenchmarkanalysisofcompetitionproducts.

任职资格:

1.可以使用英文听说读写,有良好的沟通能力、表达能力及服务意识;

HavegoodcommunicationskillsinEnglish

2.有5年以上汽车研发或汽车企业工作经验,如有售后技术服务经验优先;

5-yearexperienceinautomotiveR&DorcarOEM.It'sreferredIfhavingaftersalestechnicalserviceexperience;

3.理解汽车结构和原理;

Knowledgeableofvehiclestructureandprinciple;

4.机械专业本科以上学历,汽车专业优先;

Bachelordegreeoraboveinmechanicalengineering,Automotivemajorispreferred;

5.为人诚信、敬业,较强的归纳、合作和协调能力。

Integrity,professionalism,andhavestrongabilitiesofmakingsummaries,cooperationandcoordination.