-
助理客服岗位职责
-
客服助理(CustomerServiceAssociate)瑞士优北罗股份有限公司北京代表处瑞士优北罗股份有限公司北京代表处,优北罗职责描述:
1.GeneralGoals
Ensurethatthehighestlevelofsupportisprovidedtointernalandexternalcustomersas
requested
2.PrimaryTasks
-InterfacebetweenHQCSanddistributors’CSordirectaccountcustomers
-POprocessing
-Demoloanprogramsupport–EvaluationKitandsamples
-RMAprocesssupportwithFAE
-ManagementofCRMprogram(bothinternalandexternal)
-DealerSupport:Catalogue/Literatures/SalesTools/Localization(ifrequired)
-SupportforTradeShow/Advertising/Newsrelease/Promotionitems
-Weblocalization(ifrequired)andhandlingwebenquires.
3SecondaryTasks
-Customs/Logistics/TransportationSupport
-BusinessTriparrangement
-U-bloxvisitorssupport(Hotel/Transportation/Workingenvironment)
-OfficesupplyandOAequipmentmanagement
-DocumentControl(In/Outfaxandimport/exportdocuments)
-Generalofficemanagement/Housekeeping/Security
任职要求:
-GoodwithMSoffice(Words,Excel,PivotTable&PPT)
-ExperiencewithSalesforceCRMplatformwillbeanadvantage
-Experienceinorganizingmarketingeventssuchasexhibitions/conference
-Goodcustomerserviceattitude
-Mustbeabletoread,writeandspeakEnglishfluently.
-
相关范文
- 热门推荐
-
- 1 发行客服岗位职责
- 2 案场客服助理岗位职责
- 3 撰稿助理岗位职责
- 4 行政综合部助理专员岗位职责
- 5 上汽通用客服岗位职责
- 6 策划创意助理岗位职责
- 7 董事长助理总经理助理岗位职责
- 8 淘宝客服岗位职责
- 9 IT项目助理岗位职责
- 10 采购助理QC岗位职责
- 分类推荐
- 猜你喜欢
-
- 1 高级设计师助理岗位职责
- 2 融资客服岗位职责
- 3 采购产品助理岗位职责
- 4 销售信息助理岗位职责
- 5 就业助理岗位职责
- 6 售楼部客服主管岗位职责
- 7 采购专员采购助理岗位职责
- 8 行业采购助理岗位职责
- 9 数据客服岗位职责
- 10 金融投资助理岗位职责