项目客服专员岗位职责

客服资深项目专员/项目经理上海药明生物技术上海药明生物技术有限公司(分支机构)职责描述:

1.Improvethecurrentworkflowandoptimizeinternalsystemstosupportglobalbusinessdevelopment.

2.Dataanalysisondepartmentdeliverablesandmakeimprovementaccordingly.

3.DocustomersatisfactorysurveyandworkwithBU/PMtomakecorrectiveactionplanandcommunicationwithclienttimelyandeffectively.

4.FullyexecuteorupdatetheeffectiveSOPaccordingtotheorganizationalorworkflowchanges.

5.AssistFinanceteamincoststructure,milestonepaymentandMFGrevenuerelated

任职要求:

1、Bachelor’sdegreeinChemistry,BiologyorPharmaceuticalplus4-5relatedworkingexperienceorMaster’sdegreeplus2-3relatedworkingexperience.

2、GoodEnglishskills,bothwrittenandoral.

3、Excellentverbalandwrittencommunicationskills.

4、Workingpatientlyandefficiently.Strongsenseofresponsibility.

5、Abilitytoworkasateammemberandasaleader.

6、Experienceinprojectmanagement,timemanagementandgoodmulti-taskingskillispreferred.

7、WillingnesstobusinesstravelinSuzhouandWuxi.